Frequently Asked Questions

Download the Fantasy Kingdoms launcher from playfantasykingdoms.com and create your account during the installation process.

Submit a support ticket under "Account & Login" with your username and the email associated with your account. Our team will help you recover access.

Username changes are not currently available through self-service. Please submit a support ticket and we can assist you.

Yes! Fantasy Kingdoms is available on Steam for alpha testing. You can also play through our standalone launcher.

Windows 10 (64-bit), 8 GB RAM, DirectX 11 compatible GPU with 2 GB VRAM, 15 GB storage. An internet connection is required.

Try running the launcher as administrator, verify your graphics drivers are up to date, and check that your antivirus is not blocking the game. If the issue persists, submit a ticket with your crash logs.

Ensure you have a stable internet connection. Close bandwidth-heavy applications. If the issue persists, submit a ticket with your location and ISP — our servers are located in Europe.

Use the "Bug Reports" category when submitting a ticket. Include steps to reproduce, your character name, and screenshots if possible.

You can create or join guilds through the in-game social menu. Look for the guild tab to browse available guilds or create your own.

We aim to respond within 24 hours. Complex issues may take longer, but we'll keep you updated on the progress.